Responsible Gambling at Casino Lab
At Casino Lab, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools they need to stay in control of their gaming experience.
Our Commitment to Player Safety
We take the wellbeing of our players seriously. Casino Lab operates under strict regulatory guidelines to ensure a safe and fair gaming environment. Our responsible gambling measures are designed to help you make informed decisions about your play.
Tools Available to You
Casino Lab offers several features to help you manage your gambling activity:
- Deposit limits (daily, weekly, or monthly)
- Loss limits to control spending
- Wagering limits
- Session time limits and reminders
- Cooling-off periods
- Self-exclusion options
- Account history and transaction tracking
You can access and adjust these settings at any time through your account. Any reduction to limits takes effect immediately, while increases are subject to a waiting period.
Recognising Problem Gambling
It is important to be aware of warning signs that gambling may be becoming a problem. Ask yourself the following questions:
- Do you spend more money or time gambling than you intended?
- Do you chase losses by continuing to play?
- Have you borrowed money or sold possessions to fund gambling?
- Has gambling affected your relationships or work?
- Do you feel anxious, frustrated, or irritable when not gambling?
- Do you gamble to escape problems or relieve stress?
If you answered yes to any of these questions, we encourage you to seek support and consider using our responsible gambling tools.
Self-Exclusion
If you feel you need a break from gambling, Casino Lab provides self-exclusion options. You can choose to exclude yourself for a set period or indefinitely. During self-exclusion, you will not be able to access your account or receive marketing communications.
Protecting Minors
Casino Lab strictly prohibits underage gambling. You must meet the minimum legal gambling age to register and play. We carry out age verification checks and recommend the following measures for parents and guardians:
- Do not leave your account open or accessible to minors
- Use parental control software to restrict access to gambling sites
- Keep your login credentials secure and private
Support Organisations
If you or someone you know is struggling with gambling, professional help is available. The following organisations offer free, confidential support:
| GamCare | Counselling and support services |
| Gamblers Anonymous | Peer support groups |
| GamStop | Self-exclusion scheme for UK players |
| Gambling Therapy | Online support and advice |
Tips for Staying in Control
- Set a budget before you start playing and stick to it
- Never gamble with money you cannot afford to lose
- Take regular breaks during gaming sessions
- Avoid gambling when under the influence of alcohol or when feeling emotional
- Treat gambling as entertainment, not a source of income
At Casino Lab, your safety and enjoyment come first. If you have any questions about our responsible gambling policies or need assistance with account controls, please contact our customer support team at any time.
Get Bonus 100% up to €500 + 200 FS!